10 Online Course Red Flags to Look Out For

Table of Contents

Intro

As an online course creator, your reputation and success depend on delivering high-quality, valuable learning experiences. It’s easy to get caught up in the excitement of launching your course, but it’s essential to avoid common pitfalls that could harm your credibility and hinder your course’s effectiveness. 

In this post, we’ll explore 10 red flags to watch out for in your course creation process, followed by the “green flags”—the strategies that will ensure your course sends the right message to your potential students.

Lacking True Expertise

A course that lacks true expertise can be a dealbreaker for students. If you don’t have hands-on experience or a proven track record in the subject you’re teaching, potential learners may feel uncertain about your ability to help them. Claiming to be an expert without demonstrating your qualifications can also raise red flags for those seeking guidance from a true authority in the field.

Demonstrate and showcase your expertise. Show that you have real-world experience or a background that directly ties into the content you’re teaching. 

  • Share your professional background, degrees or certifications, success stories, or case studies to prove you know the ins and outs of your topic.
  • Offer insights from your own career or share measurable successes in the field to demonstrate your ability to provide value.

Overpromising Results

Many course creators make grandiose promises like “double your income in 30 days” or “guaranteed success.” Without any proof to back up these claims, students may view them as unrealistic or manipulative.

Set realistic expectations and provide proof. 

  • Set achievable, realistic goals for your students rather than making grand promises.
  • Highlight success stories and testimonials from past students who have achieved tangible results.
  • Provide data or examples that show how your course has made a positive impact, or if you don’t have data yet, explain how you know your course can drive the results learners want.

Providing Vague Course Details

When potential learners come across your course, they need clear, detailed information about what they’ll be learning. If your course description or syllabus is vague or incomplete, students won’t know what they’re signing up for, and they may look elsewhere for more clarity.

Share the details of your course content and outcomes clearly and transparently to set clear expectations and assure students that they’re making a worthwhile investment.

  • Provide a clear, detailed course description that shows you’ve thoughtfully designed the course and are focused on delivering value.
  • Explain lesson topics, what they cover, learning objectives, and expected outcomes. 
  • Share what’s uniquely valuable about your approach to training—for example, the structure of the content, the sequence of the topics, the framework to apply learnings, the practical application and insights. 

Relying too Much on Buzzwords and Trends

Many course creators rely on popular terms without backing them up with meaningful content. Using trendy language or buzzwords may make your course sound exciting, but they can also be a cover for shallow or recycled content. This can mislead learners into thinking your course is innovative when it might be a rehash of commonly known information. 

Focus on substance and provide practical, actionable content.

  • Create content that offers real value instead of relying on trendy terms or buzzwords.
  • Deliver actionable, step-by-step lessons that solve specific problems for your audience.
  • Avoid flashy language and instead use clear, concise descriptions of how your course content will help learners achieve their goals. 

Favoring Quantity Over Quality

It’s tempting to add as much content as possible to your course, but flooding learners with too much material can overwhelm them and decrease the overall quality of the learning experience.

Prioritize quality over quantity.

  • Create high-quality, targeted lessons that are directly relevant to your learners’ needs instead of stuffing your course with excessive content.
  • Ensure that each piece of content serves a purpose and adds value to the overall learning experience. 

Lacking Transparent Pricing

Courses that hide their pricing or make potential learners search for it can cause frustration. If your course’s cost isn’t clear from the outset, prospects may feel uncertain or distrustful.

Be transparent with pricing. Transparency helps potential students make informed decisions and shows that you respect their time and investment.

  • Make your pricing clear and easy to find.
  • Whether you charge a flat fee or offer tiered pricing, include this information on your course page.
  • Don’t hide pricing behind pop-ups or complicated structures. 

Misaligning Pricing with Value

When a course is priced too high or too low, it can raise questions about the value you’re offering. If the price seems disconnected from the course’s quality, learners may question if it’s worth their money.

Align your price with the value you’re providing. Ensure that your course price reflects its value.

  • If your course offers comprehensive training, personalized feedback, or ongoing support, it’s okay to price it higher.
  • On the other hand, if it’s a more introductory-level course with limited resources, a lower price point may be more appropriate.
  • Either way, the key is to ensure that the price matches the value your learners will receive. 

Using High-Pressure Sales Tactics

Using high-pressure sales techniques, like creating artificial urgency (e.g., “only a few spots left”) or pushing aggressive discounts, can make potential customers feel uncomfortable and manipulated.

Don’t pressure people to buy before they’re ready. Build trust and allow them to make informed decisions.

  • Focus on building trust with your audience.
  • Allow potential students to get a feel for your teaching style by offering free valuable content or giving clear course previews.
  • Highlight how your course addresses their pain points and offers real solutions.
  • Encourage them to make an informed decision at their own pace, knowing that your course will truly help them achieve their goals.

Producing Low Quality Assets

Low production quality, such as unclear audio, blurry video, or poorly organized course materials, can make even the most insightful content seem unprofessional and hard to follow. 

Ensure your course has professional-quality production. Production quality doesn’t require a Hollywood budget, but it should be clear, crisp, and organized.

  • Invest in good audio and video equipment, or hire a professional if necessary.
  • Make sure your videos are well-lit and your audio is clear. 
  • Take the time to write out a script to keep your thoughts clear and concise. It’s a good practice to invest in a teleprompter.
  • Use graphics and animations intentionally, being careful to not distract for the core message.

Lacking a Community or Support System

Courses that are delivered without an opportunity for interaction can leave learners feeling isolated and unsupported. Without a place to ask questions, share experiences, or connect with others, students may lose motivation and struggle to succeed.

Create a supportive community for learners.

  • Foster a sense of community in your course by providing opportunities for students to interact with you and one another.
  • Offer discussion forums, live Q&A sessions, or dedicated Facebook groups where learners can ask questions, share experiences, and receive feedback. 

The Bottom Line

As you build your online course, always keep in mind the importance of authenticity, transparency, and quality. By addressing these red flags and embracing the corresponding green flags, you’ll ensure your course resonates with learners and helps build long-term success. By focusing on delivering real value, fostering trust, and creating an exceptional learning experience, you’ll attract students who will become not only loyal customers but advocates for your expertise.

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